Services

Property Management Consultancy

Shape the new wave of investor and occupier demands

Against the backdrop of rapidly evolving user expectations and sustainability requirements, our Property Management Consultancy helps you respond to this new wave of investor and occupier demands with confidence. 

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Value-add expertise and implementation support 

Consultancy unlocks expertise in customer experience, social value, sustainability and operational design to drive asset value across the UK and Europe.

Our experienced team offers fresh insights to proactively enhance asset performance through occupier retention, risk management, climate resilience and cost efficiency.

We provide full coverage from assessment and strategic advice to implementation support on the ground throughout the asset lifecycle, including development, leasing, refurbishment and disposal.

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  • 150+ years of UK property experience

  • 50 offices across the UK

  • Signatory of the Real Estate Balance CEO Commitments to Diversity

  • 4,000+ real estate experts with presence in 30 offices

Featured services

Social Value Impact Blueprint

We guide you through a transformation, turning social impact objectives into strategy and action with end-to-end support from implementation to measuring and reporting on social value. Our bespoke approach, aligned with global social value methodologies, such as the SVP TOMS and Quality of Life Framework, drives value creation throughout the asset ecosystem and positively reinforces a responsible landlord reputation whilst delivering meaningful impact. 

Green Building Committees

As one of the most effective practices to achieve asset-level results, Green Building Committees drive two-way communication with occupiers on key ESG initiatives and enhance asset value by improving ESG performance, reducing operational costs and minimising regulatory risk. Committees encourage mutually beneficial operational decision-making within the building's community, with a history of demonstrable decarbonisation and cost-saving results. 

Green Building Certifications

The selection and accreditation of industry-recognised building certifications, supporting you in achieving maximum scoring through operational experience. Our experience covers BREEAM, WELL, Mode or ActiveScore, NABERS, and ISO 14001, with the aim of achieving year-on-year improvements to attract and retain tenants, and improve asset longevity and value. 

Climate Resilience Assessments

We support our clients and stakeholders to evaluate exposure to climate risks to make the right strategic investment, aligned to EU taxonomy and sustainable finance best practice. These assessments can be reviewed and updated to ensure they reflect evolving needs and reduce risk exposure.

Community Engagement Strategy and Communications Plan 

Created in consultation with building occupiers, we develop tailored engagement strategies and communications programmes to make your asset a healthy, happy place through reliable services, inspiring experiences and local connection, positioning your assets from mere buildings to somewhere special.  

Brand Creation 

We can help define the identity, differentiators and value proposition of an asset by translating the design, ESG credentials and workplace experience into a narrative that resonates with current and future occupiers. A range of creative services are on offer to make your asset stand out for the right reasons. Brand toolkit, touchpoint strategy and messaging frameworks are just some of the ways we support leasing activity and long-term value creation. 

 

ESG Audit 

Rather than simply examining your ESG approach, our tried and tested ESG best practice framework identifies opportunities in how you deliver the strategy through operations. We analyse fund, portfolio and asset- level objectives across energy, reporting, decarbonisation, social value, occupier engagement and climate to identify gaps and provide actionable feedback on how to strengthen operational delivery and build resilience. 

Operational Strategy 

We help clients understand the requirements of their asset during the development phase and the leasing profile, including the profile of future occupiers, customer journey mapping, service delivery aspirations and building amenities.

Development Set-Up 

Establishing a close relationship with project architects and services engineers, ideally at RIBA Stage 2, to support the review of development plans and specifications and provide feedback on operational aspects of proposals including budgets.

Mobilisation Planning 

The recruitment of key onsite management team, scope and procurement of operational and maintenance contracts, transfer of utility contracts and handover process, with a strong focus on statutory compliance and building services installations.

Energy Management

Drawing on our expertise in utility procurement, we work with leading suppliers to meet clients’ ESG goals as well as drive operational and cost efficiencies by actively tracking, benchmarking, and minimising energy consumption. Our energy dashboards support the long-term reduction of carbon footprint and feed into broader compliance and accreditation reporting.

Navigate ESG with confidence

Download ‘ESG in Perspective’, our magazine from our team of 80+ ESG experts, where we define the five key pillars that define ESG and how a strategic and pragmatic approach can create resilient real estate.

Navigate ESG with confidence

Success Stories

Research & Insights

Research & Insights

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Research

UK Economic and Real Estate Briefing – April 2026

Research

Beyond The Big Cities: PBSA's Overlooked Markets

Our Thoughts

MIPIM 2026: The Year of the Office

Related services

Contact our team

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Jon Podmore
Head of Consulting Services
+44 020 4587 8058
Mark Kerr
CX & ESG Lead
+44 020 4638 5070
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