Case studies

Aviva
Helping Aviva to reduce their rates costs Instructed to minimise the rates liability under the 2005 and 2010 Rating Lists, which to date has delivered savings in excess of £2.5m.- Location National portfolio
- Key figures 2005 Rating List – savings achieved to date of over £1m
- Additional Information Jim Ruthven, +44 (0) 20 7338 4156
The results
- The rate savings achieved to date have improved the client’s bottom line by reducing one of their operating costs.
The challenges
- Aviva wanted to ensure that all opportunities were exploited by their rating advisers. They were keen to ensure regular contact with our team, so that we were always fully aware of any changes to their portfolio, and we could then exploit any potential rate savings for them as quickly as possible.
What we did
- Instructed in January 2010 so we only had a window of three months to review the portfolio and to identify opportunities to save the client money under the 2005 Rating List.
- Rate saving opportunities were also identified on temporarily vacated properties, due to refurbishment works and phased vacation of buildings.
- A detailed review of the 2010 Rating List has identified further opportunities which are being explored.
- Our Rate Bills Management team ensures that Aviva pay the right amount of rates and avoid overpayment.

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